(301) 657-9883 info@econometricainc.com
Econometrica’s Experience and Capabilities Related to Serving People With Disabilities

Econometrica’s Experience and Capabilities Related to Serving People With Disabilities

Disabilities graphic

Projects Involving People With Disabilities

Econometrica’s subject matter experts and project staff have more than 80 years of combined experience working on projects related to chronic health conditions and disabilities.

Post-Acute Care (PAC) Training, Centers for Medicare & Medicaid Services (CMS)

For over 7 years, Econometrica has developed and provided training to PAC providers on interviewing and assessing patients with regard to their disabilities and other medical conditions. PAC includes rehabilitation and palliative care for patients who have had treatment for a short-term medical condition, such as a severe injury, short-term illness, or surgery, and require continued medical care and assistance with daily living activities. We have created live in-person trainings and remote webinars, asynchronous e-learning courses, training videos, and associated job aids and documentation. We have trained more than 250,000 PAC medical providers across five care settings.

State Data Resource Center, CMS

By analyzing, organizing, and publishing Medicare data for States, Econometrica’s work on the State Data Resource Center project helped address care fragmentation issues for people who are dually eligible for Medicaid and Medicare. Econometrica conducted research, presented webinars, authored white papers, and developed a data portal to make these important data more accessible. People who are dually eligible for Medicaid and Medicare—including those who receive long-term care services and support for disabilities (49 percent of the dually eligible population) and those who have multiple chronic conditions (60 percent)—experience high rates of chronic illness.1 Econometrica’s work with Medicaid and Medicare data helped provide insight into the needs of people with disabilities.

Programs of All-Inclusive Care for the Elderly (PACE), CMS

PACE provides home- and community-based services for Medicaid and Medicare beneficiaries who want to stay at home and need a nursing home level of care to do so. PACE participants have multiple disabilities and need assistance with daily living activities such as dressing, bathing, transferring, toileting, eating, and walking. PACE participants have on average six chronic medical conditions, and 90 percent are dually eligible for both Medicaid and Medicare.2 Econometrica conducted 31 site visits to PACE organizations and interviewed PACE staff, caregivers, and participants to better understand the type of care received by PACE participants and how to systematically assess the quality of care delivered through the program. Our team conducted 15 technical expert panel meetings and hosted discussions with experts in the field to analyze existing quality measures and propose new ones, three of which are now endorsed by the National Quality Forum. Through this research, we learned more about the intricate needs of medically fragile Medicare and Medicaid beneficiaries, their family caregivers, and those who provide essential healthcare services to them.

2 National PACE Association. (2020, March). PACE by the numbers. Retrieved from https://www.npaonline.org/sites/default/files/images/infographic_images/ pace_infographic_update_side1_may2021.pdf.


Accessible Training

Econometrica has specific expertise in creating trainings that are fully accessible to all participants. We believe not just in fulfilling the basic obligations of Federal accessibility laws, but also in maintaining the spirit of those laws, making information access for people with disabilities as close as possible to the experience of those without disabilities. We have dedicated Learning Solutions and Section 508 Compliance teams that provide expertise, tools, and procedures from the beginning of each project to ensure accessibility prior to public release. Since we plan for accessibility from the start, we provide our clients with realistic expectations and avoid costly rework.
As more communication moves online, Econometrica excels in providing online training that is accessible to people with disabilities in both instructor-led live sessions and asynchronous, self-paced e-learning courses.

Instructor-Led Live Trainings In-Person Training

Econometrica ensures that the in-person trainings we conduct are accessible. We provide closed captioning during the event and ensure that all facilities are compliant with the Americans with Disabilities Act. Additionally, we simulcast our trainings so that those who have barriers to travel can participate online. We utilize technology that allows remote attendees to participate in any participant interactions, such as answering knowledge check questions, submitting questions to presenters, and evaluating the training.


Econometrica designs and facilitates engaging webinars for audiences ranging in size from more than 1,000 to 35. Our webinars include both live captions during the presentation and edited captions in the recordings to ensure all acronyms and technical terms are correct for those with hearing disabilities. All supporting documentation, such as slide decks and job aids, are made Section 508 compliant prior to release.

Asynchronous E-Learning

Econometrica’s instructional designers make deliberate e-learning decisions with learners with disabilities in mind, such as minimizing the use of audio narration so as not to conflict with screen readers and including alternate text for figures and images. Econometrica develops courses using Articulate Rise, which has more built-in accessibility advantages than traditional, slide-based e-learning platforms:

    • The web-based platform allows updates to courses to be made and pushed live immediately, so learners with disabilities do not have to wait weeks for an accessible version of the updated information.
    • Content automatically adjusts to fit the screen of different devices (such as a computer, tablet, or phone), so learners with disabilities can use any device with their accessibility software.
    • Interactions that increase learner engagement, such as sorting, matching, and flashcards, are all Section 508 compliant in Articulate Rise and allow for keyboard navigation, unlike other platforms.

Econometrica has spent years understanding the needs of people with disabilities. We are passionate about inclusively designing communications and trainings for all. Please reach out to us to discuss how we can bring our expertise to your next contract or event.

Need experience and capabilities related to serving people with disabilities? Contact Us.

Our experts are here to help you. For a quick, direct response, visit us online and email a member of our executive staff in your preferred specialty.

CMS Releases Job Aids for PAC Providers

CMS Releases Job Aids for PAC Providers

The Centers for Medicare & Medicaid Services (CMS) released new job aids for post-acute care (PAC) providers to aid in the assessment and coding of GG0130. Self-Care Items. T

Econometrica developed these aids under contract with CMS to “provide clinically relevant information to assist providers in understanding specific guidelines and clinical considerations that should be applied to coding GG0130. Self-Care items,” according to a CMS release.

“These job aids are a product of our collaboration with PAC providers to ensure they have resources that are useful and readily available while assessing patients,” said Kristie McNealy, Director of Health for Econometrica.

The training materials apply to four PAC settings: Home Health Agencies, Inpatient Rehabilitation Facilities, Long-Term Care Hospitals, and Skilled Nursing Facilities.


CMS Releases New Course for SNF Providers

CMS Releases New Course for SNF Providers

CMS SNF CourseBETHESDA, MD – The Centers for Medicare & Medicaid Services (CMS) released a new web-based training course that provides an overview of the assessment and coding the items in Section K related to height, weight, and nutritional approaches for skilled nursing facility residents. The on-demand, 30-minute course includes interactive exercises to test skilled nursing facility providers’ knowledge related to the assessment and coding of K0200: Height and Weight and K0510: Nutritional Approaches.

The new training was developed as part of the Post-Acute Care (PAC) Training contract, which assesses training needs, develops training materials, delivers training to providers and stakeholders, and evaluates the outcome of the trainings for changes and clarification needed due to the passing of the Improving Medicare Post-Acute Care Transformation Act of 2014 (IMPACT Act). The primary goal of the project is to deliver relevant, accurate, and engaging training to assist providers in complying with coding and data submission requirements associated with quality reporting programs (QRPs) for the skilled nursing facility, long-term care hospital, inpatient rehabilitation facility, home health agency, and hospice care settings..

The latest training can be found through the CMS’ skilled nursing facility QRP training web page.

If you have questions about accessing the course or feedback regarding the training, please email the PAC Training mailbox at PACTraining@EconometricaInc.com. Content-related questions should be submitted to the SNF QRP Help Desk at SNFQualityQuestions@cms.hhs.gov.

About Econometrica

Founded in 1998, Econometrica is a research and management organization in Bethesda, MD, established to provide public- and private-sector clients with customized program support services. Econometrica works with multiple agencies to provide high-quality, cost-effective analyses, modeling, and economic evaluations. The company consistently receives exceptional scores from its clients and believes in three principles: technical capabilities, happy customers, and business development.


The new training was developed as part of the Post-Acute Care (PAC) Training contract, which assesses training needs, develops training materials, delivers training to providers and stakeholders, and evaluates the outcome of the trainings for changes and clarification needed due to the passing of the Improving Medicare Post-Acute Care Transformation Act of 2014 (IMPACT Act).

Audiograms: A New Solution to Your Video Needs

Audiogram Graphic Ephraim RossEconometrica supports our clients by helping them select the best learning solution to convey their content. We work hard to stay at the cutting edge of content delivery, learning and employing new technologies to meet the needs of our clients and audiences. We are currently employing a new training delivery modality called Audiograms for one of our newest projects.This article outlines why Audiograms are useful to our clients and audiences and how you can use them in the future.

Why We Discovered Audiograms

While designing a training for international public health practitioners, we identified that telling authentic field-based stories would be most impactful to our international audience. We also discovered that the international subject matter experts our client wanted to showcase via video did not have the internet bandwidth to record a high-quality video. In the past, our solution would have included going onsite to record videos. Given the pandemic and the geographic dispersion of the experts, though, that solution was not feasible.

Instead, we explored products and communication strategies that would allow our subject matter experts to share their story in a compelling way within the limitations of their technology. And we determined that Audiograms were the best solution for our client.

What is an Audiogram?
Audiograms are audio files that are combined with simple visual content and live captions.

Check out this audiogram below to understand more about the new modality.

How to Use Audiograms in Your Own Work 

Audiograms are ideal for short-form, standalone content, such as:

  • Audio presentations
  • Interviews
  • Conversations
  • Panels

Audiograms are also great item to embed within a longer training to break up and diversify the types of content. They are easy to share directly through social media—a medium that many organizations have found to be the simplest way to communicate with their audience.

Our clients have told us that Audiograms have a uniquely modern look and feel to them, and they are an excellent solution for experts who are trusted sources of information but do not wish to appear on camera or are remote. Other advantages of using Audiograms include:

Production advantages:

  • Quick and easy to produce high-quality content.
  • Cost-effective production mechanism.
  • Seamless edits and transitions (which is not possible when using a video of a presenter talking).
  • Can include additional media (images, animations).
  • Easy to create custom-branded templates for your project or brand.

Audience advantages:

  • Accessible content with live transcripts/captions.
  • Appropriate media to use for a low-bandwidth audience.
  • Can easily be shared on social media (can post video directly to Facebook, Twitter, Instagram, etc.).

Let us know if you are interested in learning more!

Stuck on a training challenge? Give us a call! Creative learning solutions (whether big or small) are our specialty.

Sarah Gillam, M.Ed.
Senior Instructional Designer