Quality Improvement
Our quality improvement experts include professionals from a variety of healthcare disciplines. Our experts support clients in improving healthcare quality policy, implementing clinical quality measurement, promoting standards, andadopting quality improvement approaches.
RESEARCH &
EVALUATION
HEALTH
GROUP
LEARNING SOLUTIONS &
TECHNICAL ASSISTANCE
PROGRAM IMPLEMENTATION
& OPERATIONS
PUBLIC HEALTH &
HEALTH EQUITY
Our Expertise
Examples of Our Clinical Expertise
- Patient-centered care
- Post-acute care
- Care coordination
- Telehealth
- Injury and chronic disease prevention
- Gerontology
Measurement
- Training on measure requirements
- Measure specification
- Validity testing
- Reliability testing
- NQF endorsement
CLINICAL OPERATIONS IMPROVEMENT
- LEAN Six Sigma methodology
- Clinical and health operations insights
- Treatment fidelity and clinical best practices
- CPT®
- ICD-10-CM
- HCPCS Level II
Project Highlights

Jean O’Connor, J.D., M.P.H., Dr. P.H., FACHE
Health Director