In 2012, Econometrica began evaluating the Community-based Care Transitions Program (CCTP) on behalf of Centers for Medicare & Medicaid Services (CMS).
Impacts, Strengths, Limitations, and Lessons Learned
On February 12, 2018, Econometrica’s project manager, Jill Simmerman, presented Partnership for Patients (PfP) stakeholder interview findings at the 2018 CMS Quality Conference in Baltimore, MD. Ms. Simmerman’s presentation findings and June Chang’s graphic facilitation of the session were featured as the Social Media Moment of Day 1 of the conference during the Day 1 Recap on February 13. Watch the video (we’re featured at 9:37)!
In her interactive presentation, Ms. Simmerman summarized the foundation of providing quality improvement technical assistance and provided examples from the PfP stakeholders. This includes (1) focusing on what matters, (2) meeting your audience where they are, and (3) creating a culture of constant improvement.
Ms. Simmerman also highlighted key elements of engaging people in technical assistance for quality improvement. The key elements include (1) engaging leadership, (2) providing tailored support, (3) involving all staff, (4) creating peer-to-peer learning collaboratives, and (5) using the patient’s voice.
Econometrica was honored to participate in the 2018 CMS Quality Conference, and we thank our audience members for the work that they continue to do in quality improvement.