Learning Solutions

Patient and Family Engagement Contractor

CMS has championed the PfP, a unique quality and safety improvement effort relying on patient and family engagement (PFE) as key to reducing nine preventable hospital-acquired conditions by 40 percent and preventable readmissions by 20 percent. The purpose of the PFE Contractor is to support Hospital Engagement Networks (HENs) through activities such as developing PFE Metrics, expanding the PFE Network, executing PFE Affinity Group Master Classes, and creating an inventory of tools and resources. Econometrica supported the PFE Contractor by:

  1. Conducting an environmental scan to assess the current state of PFE within the Round 2 HENs and their hospitals.
  2. Assisting efforts to support and promote learning and diffusion of content.
  3. Assisting in development of a sustainability plan.