Learning Solutions
Broker Experience and Credit Insurance Surveys
Market: Regulatory Analysis
Start Year: 2016
Role: Prime
Client: Export-Import Bank of the United States
Services Provided: Survey Research, Customer Relationship Management, Market Analysis, Operations Research
Econometrica conducted surveys of EXIM designated brokers regarding their interactions with EXIM’s systems and procedures and their ability to represent EXIM to the market. We also conducted a Small Business Credit Insurance Customer Survey of 3,700 small business exporters on their experiences navigating EXIM’s procedures. Our efforts supported the needs of EXIM.