Learning Solutions

Broker Experience and Credit Insurance Surveys

Market: Regulatory Analysis

Start Year: 2016

Role: Prime

Client: Export-Import Bank of the United States

Services Provided: Survey Research, Customer Relationship Management, Market Analysis, Operations Research


Econometrica conducted surveys of EXIM designated brokers regarding their interactions with EXIM’s systems and procedures and their ability to represent EXIM to the market. We also conducted a Small Business Credit Insurance Customer Survey of 3,700 small business exporters on their experiences navigating EXIM’s procedures. Our efforts supported the needs of EXIM.